Who you are buying from.

Seller information required by section 43(1)

(a) Full name and legal status

Algostake (Pty) Ltd, a private company incorporated in South Africa

(b) Physical address and telephone number

Spaces No1, Bridgeway Road, Bridgeways Precinct, Century City, Western Cape, 7441, South Africa
Postal address: PostNet Suite 273, Private Bag X15, Somerset West, 7129, South Africa
+27 21 830 5200

(c) Website and email address

numaverse.org
support@numaverse.org

(d) Self-regulatory or accreditation bodies

None. The Seller does not belong to an industry self-regulatory or accreditation body (Terms of Sale, 1.18).

(e) Code of conduct

None. The Seller does not subscribe to a code of conduct (Terms of Sale, 1.18).

(f) Registration number, office bearers and place of registration

2025/569869/07
Office bearers: Duane Herholdt
Place of registration: South Africa

(g) Address for service of legal documents

Spaces No1, Bridgeway Road, Bridgeways Precinct, Century City, Western Cape, 7441, South Africa

(h) Main characteristics of the goods and services

Each product page describes the item: its design, colours, sizes, material and care (Terms of Sale, 1.10). The Founding Membership page and Terms of Sale 1.3 describe what a membership includes.

(i) Full price, including transport, taxes and other fees

Every price is in US dollars. Before you pay, the checkout shows the price, each tax, the delivery charge and the total, and that total is what you pay (Terms of Sale, 1.2 and 1.10).

(j) Payment methods

PayPal, or a credit or debit card through PayPal's secure checkout. You do not need a PayPal account to pay by card.

(k) Terms of agreement and guarantees, and how to access, store and reproduce them

The Terms of Sale, Refunds and Shipping pages. You can read, download or print them before you pay, and the Terms of Sale arrive with your receipt by email. Terms of Sale

(l) Dispatch, delivery or performance time

A membership starts when your payment is confirmed. Apparel is printed to order: most orders leave the print facility within 2 to 5 business days. Delivery times by country are on the Shipping page.

(m) How and for how long you can access and keep a full record of the transaction

Your order confirmation is emailed to you, and your order page shows your order. Copies of your transaction records are available on request at the support address (Terms of Sale, 1.18). Payment and refund records are kept for 7 years from the end of the financial year of the transaction (Privacy Policy, 4.7).

(n) Return, exchange and refund policy

Set out on the Returns page and, in full, on the Refunds page (Refunds, 2.1 to 2.4). Returns · Refunds

(o) Alternative dispute resolution code

None. The Seller does not subscribe to an alternative dispute resolution code (Terms of Sale, 1.18).

(p) Security procedures and privacy policy for payment and personal information

Payments are processed on PayPal's encrypted checkout, and neither company receives or stores your card number (Terms of Sale, 1.18). How we collect, use and protect personal information is in the Privacy Policy. Privacy Policy

(q) Minimum duration of an ongoing agreement

A membership is a one-time payment with no renewal and no further charge (Terms of Sale, 1.3).

(r) Your cooling-off rights (section 44)

Set out on the Refunds page: the membership's full-refund guarantee and the 7-day cooling-off right for online purchases in South Africa (Refunds, 2.1), and the change-of-mind return for apparel (Refunds, 2.2).